The Srimad bhagavatam says its Lord  Balarama who takes responsibility for manifestations beyond the spiritual..ie the material realms , where the jiva can act out his fantasy of being the   supreme enjoyer. 

Problems arise ,because in his attempt he causes others to suffer , and a responsive universe dictates, one must pay back…..

As a criminal pleads for mercy above justice, similarly the souls can go directly to Krishna,( kind of by passing Balarama and His responsive universe,)  and Krishna says…yes if you unite with me in love , I will protect you and release you from your sinful reactions…..

Of course, to those in the know , it goes without saying Balarama is the original Guru ,and as such, without His instructions and mercy, one can not approach Krishna .Krishna says in the Bhagavad Gita, if you want to understand truth , you should approach a bone fide spiritual master ,who knows the truth and sees truth in everything.

Therfore Srimad Bhagavatam 11.25.30 states ..

Therefore material substance, place, result of activity, time, knowledge, work, the performer of work, faith, state of consciousness, determines species of life and destinations after death based on the three modes of material nature.

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